Sandy Whaley, Medic Ambulance

Medic Ambulance Utilizes High Quality, Response-Ready Technology

Technology & Equipment

Responding to over 150k requests for service every year, our operations are supported by state-of-the-art emergency medical services communication centers. Staffed by highly trained and EMD-certified dispatchers and operating 24/7 to ensure continuous readiness, we invest in the latest technologies and cutting-edge facilities to guarantee seamless coordination and rapid response for every call. Our advanced dispatch system integrates GPS tracking, real-time data sharing with hospitals, and direct communication with first responders, ensuring that every patient receives the right care at the right time. Committed to excellence, our operations prioritize precision, efficiency, and compassionate service to safeguard the communities we proudly serve.

Cutting-Edge Operations at Medic Ambulance

Leading the Way

  • At Medic Ambulance, we're dedicated to delivering high-quality, reliable Basic Life Support, Advanced Life Support, and Critical Care Transport level ambulance services around the clock. Our commitment to operational excellence sets us apart, as we leverage the latest emergency medical service methods, cutting-edge equipment, and advanced technology to serve our community effectively.

  • Our unwavering commitment to staying at the forefront of emergency medical service practices and technology ensures that we serve our diverse areas with utmost efficiency. In all our partner counties, our 9-1-1 response time compliance is exceptional, consistently exceeding industry standards with on-time performance. You can rely on us to be there when you need us most.

  • Medic Ambulance is a vital part of disaster response efforts across Northern California. Our specialized teams and advanced fleet, including mobile command centers, Ambu-Buses, and strike team vehicles, are equipped to handle large-scale emergencies such as natural disasters and mass casualty incidents. With rapid deployment capabilities and seamless coordination with local and state agencies, we ensure critical medical care reaches those who need it most. Our commitment to preparedness and resilience reflects our dedication to safeguarding the communities we serve in times of greatest need.

  • Rest assured that when our skilled Paramedics, Nurses, and EMTs arrive, they bring with them a wealth of knowledge and training. Our medical professionals are certified in Advanced Cardiac Life Support, Pediatric Advanced Life Support, and International Trauma Life Support, reflecting our dedication to providing the highest level of care. Our Education and Training Department ensures all certifications adhere to rigorous proficiency standards.

  • Our team is well-versed in the science of System Status Management (SSM), utilizing industry-leading technology in advanced unit deployment software. Patients requiring routine medical transportation receive the same level of technological advances and analytics to ensure our responses are timely and efficient.

  • We operate modern, state-of-the-art ambulances equipped with the latest technology. Our fleet includes a wide array of ambulances, power-load gurneys, ACETECH driver modification software, wi-fi capabilities, cutting-edge heart monitors, and many other industry-leading best practices to make sure we are prepared in every emergency siltation.

    We utilize cardiac monitors with wireless 12-lead capability, End-Tidal CO2 Monitoring, and advanced CPR monitoring devices, ensuring the highest quality care for our patients. Our equipment, including Stryker "Power Pro" Gurneys and Stair Chairs, reflects our commitment to excellence.

  • Our 24-hour communications center, based in Vallejo, California, is staffed by certified Emergency Medical Dispatchers. We utilize the sophisticated Computer Aided Dispatch (CAD) System RescueNet CAD by ZOLL Data Systems, specially designed for EMS. This technology streamlines the call-taking/dispatch process, contributing to faster response times and ensuring comprehensive compliance and reporting.

Medic Ambulance Fleet
Medic Ambulance Fleet

Our Fleet

Our advanced fleet is well-equipped to handle any emergency situation, ensuring reliable, efficient, and compassionate care for patients in need. From cutting-edge technology to specialized vehicles tailored for unique medical and disaster scenarios, our fleet is built to meet the highest standards of performance and safety.

Ambulances
Type I, II, III Ambulances
Stryker powered gurney
Stair chair, scoop stretcher, backboards
ALS/BLS Gear for day-to-day operations

Mobile Command Center
Deployed in Sonoma and Solano Divisions
Advanced technology and resources to provide operational support for various missions
Allows dispatchers and supervisors to operate from any location with satellite phones, radios, antenna array, security cameras, etc. for seamless connectivity

Ambu-Bus
Multi-patient medical bus
Holds up to 18 patients lying down
Oxygen hook up, wireless vital signs, cardiac monitoring
Detachable cots with ease of loading and unloading via back ramp

Special Operations
Special ops vehicle for strike teams
Radios vhs, uhf, 800 
Mast antenna, air compressor, rear command center
Spotlight
Mass casualty, natural disaster, large events

DMSU
Equipped for mass casualty incidents to provide critical support during emergencies and disasters
Medical supplies for mass casualty incidents

Bariatric Unit
Type III, deployed in each division
Equipped with specialized bariatric equipment
1600 lb. rated gurney to fit patients comfortably
Electronic winch system with rails for no heavy lifting

Explore Our Divisions

Explore Solano Division Medic Ambulance
Explore Sonoma Division Medic Ambulance